Privacy Policy

Last updated: 12/3/25

Blue Giants is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, sign up for communications, make a donation, book a tour, or interact with our organization.

By using this site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

Information You Provide Directly

Name
Email address
Phone number
Payment information (processed securely by our payment processors; we do not store full credit card details)

Automatically Collected Information

When you visit our website, Wix may automatically collect:

IP address
Device type
Browser type
Pages visited
Cookies and similar tracking technologies

This data helps us maintain site functionality, security, and performance.

2. How We Use Your Information

We use your information to:

Process tour bookings and payments
Provide confirmations, reminders, receipts, and updates
Send newsletters or email updates (only to subscribers)
Respond to inquiries
Improve our website, services, and user experience
Comply with legal and safety requirements

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

Wix.com, our website hosting provider
Payment processors (such as Wix Payments, Stripe, or PayPal)
Email marketing tools (Wix Email Marketing)
Third-party service providers who assist with website functionality, analytics, or security

These providers may process your data on our behalf in compliance with their own privacy policies.

We may also share information if required by law, to protect our rights, or to ensure safety.

4. Payments and Donations

Payments and donations made on our site are processed through secure third-party payment processors.
We do not store or access your full credit card information.

All payment processors we use comply with PCI-DSS security standards.

5. Cookies and Tracking Technologies

Our website uses cookies provided by Wix for:

Site functionality
Performance and analytics
Security
Basic visitor tracking

You can manage cookies through your browser settings.

6. Email Communications (CAN-SPAM Compliance)

If you sign up for our newsletter or updates:

You will receive occasional emails from us
You may unsubscribe at any time via the link in each email
We do not send marketing emails without consent

Transactional emails (such as booking confirmations) may still be sent when necessary.

7. Children’s Privacy (COPPA Compliance)

Although minors may attend our tours, our website and booking system are intended for adults.

We do not knowingly collect personal information from children under 13.
If we learn that we have unintentionally collected such information, we will delete it promptly.

Parents or guardians who believe we may have collected a child’s information should contact us at info@bluegiants.org.

8. Data Retention

We retain your information only as long as necessary for:

Booking and donation records
Legal obligations
Tax and accounting requirements
Email subscription preferences

When data is no longer needed, it is securely deleted.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your information
Request corrections
Request deletion
Opt out of marketing communications
Request a copy of your stored data

California residents have additional rights under the CCPA.

To exercise any of these rights, contact us at info@bluegiants.org.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your information.
However, no method of transmission over the internet is 100% secure.

11. Links to Third-Party Websites

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will reflect any changes.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

Blue Giants
Email: info@bluegiants.org
Location: San Francisco, CA
Website: www.bluegiants.org